Privacy Police



1. Right of revocation

You have the right to revoke from the contract within 14 days without the need to provide any reasons. The revocation period is 14 days from the date you or a third person, named by you, other than the carrier have respectively has received the goods. To exercise your right of revocation, you have to inform us, EBREX Packaging Solutions GmbH, of your decision to revoke from the contract by means of explicit declaration (e.g., by a letter sent by post mail, fax or email). The revocation is considered valid if the revocation notification is sent within the revocation period.


2. Consequences of the Revocation

If you revoke from the contract, we have to refund all payments which we have received from you including the delivery costs (except for additional costs arising from your choice of a different type delivery than the affordable standard delivery which we offer), immediately, not later than within fourteen days from day on which your notification of cancellation of this contract has been received by us. We use the same means of payment that you used for the original transaction, unless something expressly different has been agreed upon with you; you will never be charged a fee for this refund. We can refuse the refund until we have received the returned goods or until you have furnished proof that you have sent the goods back to us, depending on whichever takes place first. You must return or transfer the goods to us immediately, within fourteen days of the day on which you have notified us of the cancellation of this contract. The period has been observed if you send the goods prior to the lapse of the fourteen day period. You have to pay the costs of returning the goods in the amount of 250 EUR. You are only responsible for covering any loss in value of the goods if this loss in value is based on unnecessary handling of the goods in order to inspect the characteristics, properties and function of the goods.

3. Revocation Address

Please send your revocation to the following address:

Ebrex Packaging Solutions GmbH
Wiesmannstraße 56
45881 Gelsenkirchen


Fax: +49 209 88 33 94 84 

Tel: +49 209 88 30 720


Revocation instruction created with Trusted Shops law copywriter in coorperation with Wilde Beuger Solmecke Rechtsanwälte.