Privacy Policy

We thank you for the interest in our company and our products. We respect your privacy. This privacy police statement describes the ways we collect information from and about you, and what we do with the information, so that you may decide whether or not to provide information to us.

1. Access Data and Hosting

You can visit our websites without giving any personal information. Our web server automatically stores a so-called server log file, that contains for example the name of the requested file, your IP address, the date and time of the retrieval, the amount of data transferred and the requesting provider (access data) and documents the retrieval. These access data is only used for purposes of ensuring the trouble-free operation of our website and the improvement of our offer. In accordance with article 6 pragraph 1 sentence 1 DSGVO, this serves the preservation of our legitimate interests, which predominate in the context of a balancing of interests, in a correct presentation of our offer. All of the access data will be deleted no later than 7 days after the end of your website visit.

Hosting services by a third party
As part of the processing on our behalf a third party provides the services for hosting and displaying the website for us.This serves to safeguard our legitimate interests, which are predominantly justified in the interests of weighing up our interests, in order to correctly present our offer. All data collected as a part of the use of this website or in designated forms in the online shop as described below will be processed on its servers. Processing on other servers takes place only in the frame explained here.

This service provider is located within a country of the European Union or the European Economic Area.

2. Data collection and use

We collect personal data when you voluntarily provide us with it in connection with your order, when you contact us (e.g. via contact form or e-mail) or when you open a customer account. Mandatory fields are marked as such, because in these cases we need the data to process the contract, or to process your contact or open a customer account, and you can not complete the order and/or open an account without their information, or send the contact can not. Which data are raised, are evident from the respective input forms. We use the data provided by you pursuant to Art. 6 Para. 1 S. 1 lit. b DSGVO for the processing of contracts and your enquiries. After complete completion of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the tax and commercial retention periods, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration. The deletion of your customer account is possible at any time and can take place either by a message to the contact possibility described below or over a function intended for it in the customer account.

Type and purpose of data use and storage


•          Fulfil our obligations under any contract entered into between you and us, and provide any information and products you request, as well as provide the relevant services.

•          Processing of your order via the webshop (specification of personal data for the conclusion of the contract (purchase in the webshop). Required data for the processing of contracts are marked separately, further data are voluntary.

•          Collected notifications of changes in our services

•          Ensure compliance with legal obligations, e.g., to maintain business records for tax purposes or to send notices and other legally required communications

•          Collected assurance of an efficient and helpful presentation of the content of our website for you and your computer.

•          Collected data can be used to analyze your user behavior. (More information can be found under Analysis Tools)

3. Data transfer

In order to fulfil the contract pursuant to Art. 6 Para. 1 S. 1 lit. b DSGVO, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we will pass on the payment data collected for this purpose to the credit institution and payment service provider commissioned by us or to the selected payment service in order to process payments. In some cases, the selected payment service providers also collect this data themselves if you create an account there. In this case, you must register with the payment service provider using your access data during the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.

Data transfer to shipping service providers

If you have given us your express consent to this during or after your order, we will forward your e-mail address and telephone number to the selected shipping service provider on the basis of this pursuant to Art. 6 Para. 1 S. 1 lit. a DSGVO so that the latter can contact you before delivery for the purpose of announcing or coordinating delivery.

The consent can be revoked at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data unless you have expressly consented to the further use of your data or unless we reserve the right to use your data for other purposes, which is permitted by law and about which we will inform you in this declaration.

Ebrex Deutschland GmbH
Wiesmannstraße 56

4. Use of data for payment processing

credit assessment
Darüber hinaus behalten wir uns vor, Ihren Vor- und Nachnamen sowie Ihre Postanschrift für eigene Werbezwecke zu nutzen, z.B. zur Zusendung von interessanten Angeboten und Informationen zu unseren Produkten per Briefpost. Dies dient der Wahrung unserer im Rahmen einer Interessensabwägung überwiegenden berechtigten Interessen an einer werblichen Ansprache unserer Kunden gemäß Art. 6 Abs. 1 S. 1 lit. f DSGVO.

Die Werbesendungen werden im Rahmen einer Verarbeitung in unserem Auftrag durch einen Dienstleister erbracht, an den wir Ihre Daten hierzu weitergeben.
Sie können der Speicherung und Verwendung Ihrer Daten zu diesen Zwecken jederzeit durch eine Nachricht an die unten beschriebene Kontaktmöglichkeit widersprechen.

5. Right of objection Use of data for payment processing

credit assessment
If we make advance payment, e.g. in the case of purchase on account, it is necessary to obtain identity and credit information from specialised service providers (credit agencies) for the conclusion of the contract pursuant to Art. 22 para. 2 lit. a DSGVO. For this purpose, we transmit your personal data required for a credit assessment to the following company(s):

Creditreform Boniversum GmbH
Hellersberg road 11
41460 Neuss

Appropriate measures to protect your rights, freedoms and legitimate interests will be taken into account. You have the possibility of expressing your point of view and challenging the decision by contacting the contact option described below. After the contract has been fully processed, your data processed for this purpose will be deleted unless you have expressly consented to further use of your data or unless we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration..

6. Cookies and web analysis

In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to safeguard our predominantly legitimate interests in an optimised presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO as part of a weighing of interests. Cookies are small text files that are automatically stored on your terminal device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognise your browser the next time you visit (persistent cookies). You can find the duration of the storage in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or whether to exclude the acceptance of cookies in certain cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. These can be found for each browser under the following links::
Internet Explorer™:
Opera™ :

If cookies are not accepted, the functionality of our website may be restricted.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, this site uses SSL or TLS encryption. This encryption ensures that third parties cannot read the transmission of the data. You can recognize the use or activation of SSL or TLS encryption by the fact that the address line in the browser changes from http:// to "htpps://". In addition, a lock symbol is displayed in the browser bar.

Use of Google (Universal) Analytics for web analytics
If you have given your consent in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO, this website uses Google (Universal) Analytics, a web analysis service of Google LLC (, for the purpose of website analysis. Google (Universal) Analytics uses methods that enable the analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymisation on this website, the IP address is shortened before transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. The anonymous IP address transmitted by your browser as part of Google Analytics is not merged with other Google data. The data collected in this context will be deleted after we have stopped using Google Analytics for the intended purpose and at the end of its use

The Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Due to this agreement between the USA and the European Commission, the latter has determined an appropriate level of data protection for companies certified under the Privacy Shield.

Demographic characteristics of Google Analytics

This website uses the function "demographic features" of Google Analytics. This allows reports to be generated that contain information about the age, gender and interests of site visitors. This data comes from interest-related advertising by Google and visitor data from third parties. This information cannot be associated with any specific individual. You can deactivate this function at any time via the ad settings in your Google Account or generally prohibit the collection of your data by Google Analytics.

Objection to data collection

You can revoke your consent at any time with effect for the future by downloading and installing the browser plugin available under the following link.
This will prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google.

As an alternative to the browser plug-in, you can click this link to prevent Google Analytics from collecting this data on this website in the future. An opt-out cookie is stored on your end device. If you delete your cookies, you will again be asked to give your consent.

7. Advertising via marketing networks

Google AdSense
Our site uses Google AdSense to market space for third-party ads and ad networks. These ads will be displayed at various locations throughout this site. As part of the Google AdSense integration, the so-called DoubleClick cookie from Google is set for all page visitors.

This enables the display of interest-based advertising by automatically assigning a pseudonymous UserID, with the help of which the interests are determined on the basis of visits to this and other websites. This serves to protect our legitimate interests, which predominate within the scope of a weighing of interests, in an optimal marketing of our website in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO. The data collected in this context will be deleted after the purpose and end of the use of Google AdSense by us.

Google AdSense is an offer of Google LLC (
Google LLC has its headquarters in the USA. The European Commission has issued an adequacy decision for this country. This goes back to the EU US Privacy Shield, under which Google LLC is certified. A current certificate can be viewed here:

You can disable the DoubleClick cookie using this link. You can also contact the Digital Advertising Alliance to learn how to set cookies and to configure your preferences.

8. Social Media PlugIns

Use social plugins from Facebook, Google, .. using the "2-click-solution

So-called social plugins ("plugins") from social networks are used on our website. In order to increase the protection of your data when visiting our website, the plugins are integrated into the page by means of a so-called "2-click solution". This integration ensures that no connection is established with the servers of the respective social network when a page of our website containing such plug-ins is called up. Only when you activate the plugins does your browser establish a direct connection to the servers of the respective social network.
The content of the respective plugin is then transmitted directly to your browser by the corresponding provider and integrated into the page. Through the integration of the plugins, the providers receive the information that your browser has called the corresponding page of our website, even if you do not have a profile with the corresponding provider or are not logged in. This information (including your IP address) is transmitted by your browser directly to a server of the respective provider (possibly to the USA) and stored there. If you interact with the plugins, for example by pressing the "Like" or "Share" button, the corresponding information is also transmitted directly to a server of the provider and stored there. The information is also published in the social network and displayed there to your contacts. This serves to protect our predominantly legitimate interests in an optimal marketing of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO.
The purpose and scope of the data collection and the further processing and use of the data by the providers as well as a contact option and your rights in this regard and setting options to protect your privacy can be found in the data protection information of the providers:

9. Contact possibilities and your rights

As the party concerned, you have the following rights:

  • pursuant to Art. 15 DSGVO, the right to request information on the personal data processed by us to the extent specified therein;
  • pursuant to Art. 16 DSGVO, the right to demand immediate correction of incorrect or incomplete personal data stored by us;
  • the right, pursuant to Art. 17 DSGVO, to demand the deletion of your personal data stored by us, unless further processing is required:
    - on the exercise of freedom of expression and of information;
    - to fulfil a legal obligation;
    - for reasons of public interest, or
    - on grounds of public interest, the assertion, exercise or defence of legal claims
      is required;or
  • the right, pursuant to Art. 18 DSGVO, to request the restriction of the processing of your personal data, insofar as
    - the correctness of the data is disputed by you;
    - we no longer need the data, but you need it to assert, exercise or defend legal claims, or
    - you have lodged an objection against the processing under Article 21 DSGVO
  • Pursuant to Art. 20 DSGVO, you have the right to receive the personal data you have provided to us in a structured, common and machine-readable format or to request transmission to another responsible party;;
  • the right to complain to a supervisory authority pursuant to Art. 77 DSGVO. As a rule, you can contact the supervisory authority at your usual place of residence or workplace or at our company headquarters.

If you have any questions regarding the collection, processing or use of your personal data, for information, correction, blocking or deletion of data as well as revocation of consents given or objection to a specific use of data, please contact us directly via the contact data in our imprint.

Right of appeal to the competent supervisory authority

In the event of violations of data protection law, the data subject has the right to appeal to the competent supervisory authority (Art. 77 DSGVO, § 19 BDSG). If you have any questions regarding data protection or if you wish to file a complaint, please contact the data protection officer of the respective federal state.

right of objection
Insofar as we process personal data as described above in order to safeguard our predominantly legitimate interests as part of a weighing of interests, you may object to this processing with effect for the future. If the processing is carried out for the purposes of direct marketing, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you are only entitled to object if there are reasons arising from your particular situation.

After exercising your right of objection, we will not process your personal data further for these purposes unless we can prove compelling reasons worthy of protection for the processing, which outweigh your interests, rights and freedoms, or if the processing serves the assertion, exercise or defence of legal claims.

This shall not apply if the processing is carried out for the purposes of direct marketing. Then we will not further process your personal data for this purpose.

Data protection officer

We have appointed a data protection officer for our company.

Ebrex Packaging Solutions GmbH
Wiesmannstra. 56
45881 Gelsenkirchen

Updates to this Privacy Notice

We reserve the right to update and amend this Privacy Notice at any time to reflect the manner in which we use your personal information or changes in legal requirements. In the event of such changes, we will post the amended Privacy Notice on our website. If you visit us again, you should therefore read the data protection information again.

Status September 2019

Privacy Policy created with Trusted Shops law copywriter in coorperation with Wilde Beuger Solmecke Rechtsanwälte.